Facility maintenance KPIs (Key Performance Indicators) provide visibility into performance, cost control, and reliability. When tracked in a CMMS, these metrics help teams shift from reactive work to proactive maintenance while clearly demonstrating value to leadership.
Common Facility Maintenance KPIs
Preventive & Corrective Maintenance
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PMs Completed On Time vs. Completed Late
Measures schedule adherence and planning effectiveness. -
PMs vs. CMs Completed
Shows the balance between proactive maintenance and reactive repairs. -
CMs Completed On Time vs. Completed Late
Indicates responsiveness to breakdowns and service-level performance. -
Total Work Events
Tracks overall maintenance workload across PMs, CMs, and service requests.
Reliability & Downtime
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Asset CM Average Downtime
Calculates average downtime per corrective event, highlighting asset reliability. -
Equipment Downtime
Measures total lost operational time due to failures. -
Mean Time Between Failure (MTBF)
Indicates asset reliability by measuring time between breakdowns. -
Mean Time To Repair (MTTR)
Shows how quickly teams restore assets after failure.
Cost & Planning
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PM Projected Budget
Forecasts preventative maintenance costs based on upcoming PM schedules. -
Total Maintenance Costs
Tracks labor, parts, and contract spend.
Why These KPIs Matter
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Improve planning accuracy and PM compliance
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Reduce unplanned downtime and emergency repairs
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Support budget forecasting and cost control
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Identify problem assets and prioritize replacements
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Demonstrate maintenance value through measurable results
Using KPIs in a CMMS
A CMMS centralizes PMs, CMs, assets, labor, and parts—making these KPIs easy to track through dashboards and reports. The most effective programs review KPIs regularly and use them to drive continuous improvement.
What type of KPIs are you looking for in a CMMS system?
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Reliability-focused (MTBF, MTTR, downtime)?
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Cost and budget forecasting?
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PM compliance and scheduling performance?
Share which KPIs matter most in your facility and why.